LLQP (Life Licence Qualification Program) exam prerequisites, course information, and other life insurance licence qualifications and requirements for individuals, partnerships, or corporations in BC.
Council makes every effort to keep the LLQP information regularly updated. Please check back often.
Council is here to help. Your insurance licensee resources include compliance information such as licensee responsibilities; council rules; continuing education; disciplinary decisions and process; and other useful information for licensed individuals, partnerships, or corporations in BC.
Council makes every effort to keep insurance licensee resources regularly updated. Please check back often.
The Insurance Council of BC works to ensure insurance licensees are compliant with Council Rules, Council’s Code of Conduct, and the Financial Institutions Act.
The Insurance Council licenses and regulates the people who sell insurance in BC: insurance agents, adjusters, salespersons, agencies and firms.
We do not have authority over insurers—the insurance companies that pay policy holders’ insurance claims and underwrite the risk. In BC, these are regulated by the BC Financial Services Authority (BCFSA).
The Insurance Council has the authority to investigate insurance agents, adjusters, salespersons, agencies and firms, and discipline them if they are found to have breached Council’s Rules, Code of Conduct, or the Financial Institutions Act.
Council cannot order any licensee or insurance company to make payment on a claim or to refund premiums or service fees. Nor do we have the authority to order a disciplined licensee to pay restitution to a client.
Other matters outside of our authority include:
If Council proceeds: In most cases, Council contacts the licensee who is the subject of the complaint and requests the licensee submit a written statement along with any supporting documentation and/or come in to Council's office for an interview.
If a complaint or inquiry falls outside Council’s authority: If possible, Council will direct you to an appropriate organization or person that may be able to assist in resolving the problem. You may find information on other resources here. If you request, Council may refer the matter on your behalf to another regulator with the authority to review the matter, such as the BC Securities Commission or BC Financial Services Authority (BCFSA). Council is unable to make referrals directly to insurers.